SHIPPING POLICY

At BabyMush take great care in preparing and packaging every order to ensure it reaches you fresh and in excellent condition.

Order Processing

  • Orders placed before 12:00 PM (PKT) are processed and dispatched on the same business day.
  • Orders placed after 12:00 PM (PKT) will be processed and dispatched on the next business day.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Please note that during peak periods or promotional events, processing times may be slightly longer.

Delivery Time

Once your order has been dispatched, the estimated delivery time is:

  • 2–3 working days for most locations within Pakistan.

Delivery times are estimates and may vary depending on your location, weather conditions, or courier operations.

Shipping Partners

To ensure reliable and timely delivery, we work with trusted courier companies, including:

  • TCS
  • FedEx
  • Leopards Courier
  • Other reputable courier partners, depending on your delivery location and service availability.

The courier service used for your order will be selected based on the fastest and most reliable option available.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation message containing your tracking number (where available), allowing you to monitor the status of your delivery.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to:

  • Adverse weather conditions.
  • Public holidays.
  • Remote delivery locations.
  • Courier service disruptions.
  • Circumstances beyond our reasonable control.

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate when placing your order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.